Operations Manager

5 days ago


Saddar Town, Pakistan E-Square Full time
Job Overview
E-Square seeks an experienced Operations Manager to lead call center operations. The ideal candidate must have at least 4 years of experience in different call center areas, preferably starting as a call center agent and progressing to a team lead role with at least one year of leadership experience.

Key Responsibilities:
- Analyze problems to identify root causes
- Develop and implement business strategies
- Make measured decisions to drive business growth
- Foster effective communication and collaboration among team members

Requirements:
  1. Strong analytical skills
  2. Excellent business acumen
  3. Ability to make informed decisions
  4. Effective interpersonal skills
  5. Proficiency in English and Urdu languages


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