Support Services Specialist

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Support Services Specialist

Job Overview:

As a Support Services Specialist, you will be responsible for providing exceptional customer service through live chat or email support. You will act as a liaison between our customers and our organization, ensuring that all customer inquiries are addressed efficiently and effectively.

  1. Respond promptly to customer inquiries via live chat or email.
  2. Document each customer's question or problem as well as the resulting answer or solution.
  3. Develop effective customer service solutions.
  4. Maintain a high level of service quality.

Key Responsibilities:

Key Skills and Qualifications:
  1. Excellent verbal and written communication skills.
  2. Proficient in MS Office, particularly MS Excel.
  3. Flexible and adaptable to changing situations.
  4. Strong problem-solving skills with a customer-centric attitude.

Employee Perks:

  1. Comprehensive Medical Insurance.
  2. Permanent Employment Status with opportunities for career growth.
  3. Provident Fund for employee welfare.
  4. Internal Job Opportunities for professional development.
  5. Annual Leaves and Leave Encashment benefits.
  6. Referral Bonus program for encouraging referrals.


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