
Morning Shift Operator
4 days ago
We are seeking a skilled Morning Shift Operator to join our team.
In this role, you will be responsible for interacting with customers via phone calls and providing them with information and assistance regarding their banking needs.
You will also be responsible for responding to customer inquiries, resolving issues, and escalating complex problems to senior colleagues.
Your strong communication skills and ability to work well under pressure will be key assets in this position.
Main Responsibilities- Interact with customers via phone calls
- Respond to customer inquiries and resolve issues
- Escalate complex problems to senior colleagues
- Accurately record customer interactions
Requirements:
To be successful in this role, you will need to have a strong understanding of customer service principles and excellent communication skills.
Females are encouraged to apply.
Work Hours:
This is a morning shift position, working from Monday to Saturday.
Benefits:
The selected candidate will receive life and medical insurance coverage after a probationary period.
Compensation:
A competitive salary package of 23 + 2 will be offered to the successful candidate.
Development OpportunitiesNo prior experience is required for this role, as comprehensive training will be provided upon appointment.
Classroom training will be conducted, and paid upon successful completion.
Working Location:
This position is based in Karachi, Pakistan.
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