
Business Growth Leader
5 days ago
SMJ International Industries seeks an experienced Sales Manager to lead our sales team and drive revenue growth through strategic sales initiatives and exceptional service delivery.
Key Responsibilities:
- Sales Leadership:
- Develop and execute comprehensive sales strategies to achieve business objectives and drive revenue growth.
- Identify new business opportunities and market trends to expand the customer base and increase sales.
- Monitor sales performance metrics and KPIs, such as sales volume, conversion rates, and customer acquisition costs.
- Provide leadership and guidance to the sales team, including setting sales targets, conducting performance evaluations, and coaching team members to achieve sales goals.
- Customer Relationship Management:
- Build and maintain strong relationships with new and existing customers to foster loyalty and retention.
- Address customer inquiries, concerns, and complaints in a timely and professional manner to ensure customer satisfaction.
- Implement customer feedback mechanisms to gather insights and continuously improve the customer experience.
- Collaborate with other departments, such as marketing and product development, to align customer needs with business strategies and offerings.
- Team Leadership and Development:
- Recruit, train, and onboard new sales team members to ensure they have the necessary skills and knowledge to succeed.
- Provide ongoing coaching, mentoring, and support to sales representatives to help them achieve their targets and maximize their potential.
- Foster a positive and inclusive work environment that encourages teamwork, collaboration, and professional growth.
- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience in sales management, preferably in the cosmetics, skincare, or beauty industry.
- Strong leadership and team management skills, with the ability to motivate and inspire a sales team.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Demonstrated ability to develop and execute sales strategies to achieve business objectives.
- Analytical mindset with the ability to interpret sales data and trends to drive informed decision-making.
- Proficiency in sales CRM software and Microsoft Office Suite is required.
- Passion for the beauty and aesthetics industry and a commitment to delivering exceptional customer service.
Competitive salary, Benefits package
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