
Logistics Coordinator
1 week ago
The role of a Call Center Executive in the freight transportation industry is multifaceted and demanding. Key responsibilities include identifying prospective shippers, negotiating truckload rates, and finding available trucks for shipment.
Key Job Functions- Freight Sales: Identify potential shipping clients and solicit their business through effective communication and negotiation.
- Truckload Negotiation: Locate available trucks and negotiate favorable rates with drivers or carriers.
- Transaction Documentation: Accurately document all aspects of shipper and carrier transactions.
- Customer Communication: Engage in regular communication with shippers and carriers to ensure seamless freight delivery from pickup to delivery.
To excel in this position, one must possess excellent organizational skills, be detail-oriented, and have strong verbal and written communication skills.
Requirements and Qualifications
- A strong command of the English language is essential for clear phone communication.
- Proficiency in Microsoft Office applications, including Word, Outlook, and Excel, along with basic math and accounting skills.
- Excellent time management and organizational skills to handle multiple tasks efficiently.
- Attention to detail and ability to make informed decisions under pressure.
- Strong interpersonal skills for effective communication with clients and colleagues.
- Flexibility and adaptability to work in a dynamic environment.
Prior Experience Preferred
- A solid foundation in the freight transportation industry is highly valued.
- Previous experience as an account manager, dispatcher, or logistics coordinator is desirable.
- Experience handling business transactions via phone is beneficial.
This role is ideal for individuals who combine a passion for logistics and transportation with exceptional organizational and interpersonal skills. It offers a dynamic and fast-paced work environment with opportunities for growth and development.
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