
IT Help Desk Associate
7 days ago
We are seeking a highly skilled IT Help Desk Associate to join our team at IT Tech Solution in Lahore. This is a full-time position that requires excellent communication and problem-solving skills.
About the Job:
This role involves providing technical support to customers in the USA via telephone to resolve their queries and concerns. The successful candidate will also be responsible for promoting the company's services to potential clients.
Key Responsibilities:
- Providing technical support to customers via telephone and email.
- Resolving customer complaints and issues efficiently.
- Developing and maintaining relationships with customers to improve customer satisfaction.
What We Offer:
- A competitive salary package of Rs30,000.00 - Rs40,000.00 per month.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and collaborative work environment.
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