Telecoms Management Executive

14 hours ago


Saddar Town, Pakistan Verticity (Pvt) Ltd. Full time
About Us:

Verticity (Pvt) Ltd. is a leading provider of innovative solutions in the information technology and services sector. Our commitment to excellence drives us to continuously improve our products, services, and processes.

The Call Centre Manager role is a critical part of our operations, requiring a highly skilled and dedicated individual to lead our customer-facing team.

Main Responsibilities:

  1. Developing and implementing operational strategies to drive business growth;
  2. Building and maintaining positive relationships with internal and external stakeholders;
  3. Monitoring and analysing key performance metrics to inform data-driven decisions;
  4. Mentoring and coaching team members to enhance their skills and knowledge;
  5. Implementing process improvements to increase efficiency and productivity;
  6. Collaborating with cross-functional teams to achieve organisational goals.
What We Offer:

We provide a dynamic work environment that fosters growth, innovation, and collaboration. As a Call Centre Manager, you will have opportunities to develop your leadership skills, work with a talented team, and contribute to the company's success.



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