Online Sales Channel Manager

2 days ago

Faisalabad City Tehsil, Pakistan beBee Careers Full time
E-commerce Management Role

We are seeking a highly skilled and experienced E-commerce Manager to oversee the day-to-day operations of our online sales channels. The ideal candidate will be responsible for managing website performance, user experience, and implementing strategies to drive revenue growth.

Key Responsibilities:
  • Website Operations: Manage the day-to-day operations of the e-commerce website, ensuring optimal performance, functionality, and user experience.
  • Sales & Conversion Optimization: Develop and execute strategies to increase online sales, conversion rates, and customer retention.
  • Digital Marketing: Collaborate with the marketing team to manage SEO, PPC, email marketing, and social media campaigns.
  • Product Management: Ensure accurate and updated product listings, pricing, descriptions, and images.
  • Customer Experience: Enhance the online shopping experience by implementing UX/UI improvements and personalization strategies.
  • Inventory & Order Management: Coordinate with logistics teams to maintain stock accuracy, optimize fulfillment processes, and improve supply chain efficiency.
  • Data & Performance Analysis: Utilize analytics tools to monitor website traffic, sales trends, and customer behavior, providing actionable insights for continuous improvement.
  • Vendor & Platform Management: Manage relationships with e-commerce platform providers, payment gateways, and third-party vendors.
  • Promotions & Campaigns: Plan and execute online sales events, promotional campaigns, and discount strategies.
  • Compliance & Security: Ensure website security, compliance with data protection regulations, and adherence to best practices in e-commerce operations.
Required Skills & Qualifications:
  • Bachelor's degree in Marketing, Business, E-commerce, or a related field.
  • Experience: Minimum [X] years in an e-commerce management role, preferably within [industry-specific experience if applicable].
  • Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce, Magento, BigCommerce).
  • Proficiency in digital marketing, including SEO, SEM, and paid advertising strategies.
  • Hands-on experience with web analytics tools (e.g., Google Analytics, Hotjar).
  • Knowledge of UX/UI best practices and conversion rate optimization (CRO).
  • Experience in inventory and order management systems.
  • Excellent problem-solving skills and attention to detail.
  • Strong project management and leadership abilities.
  • Ability to work collaboratively with cross-functional teams.
Preferred Qualifications:
  • Certification in Digital Marketing or E-commerce.
  • Experience with CRM and email marketing platforms (e.g., Klaviyo, Mailchimp, HubSpot).
  • Familiarity with automation tools and AI-driven personalization techniques.
Benefits:
  • Competitive salary and performance-based incentives.
  • Health and wellness benefits.
  • Professional development opportunities.
  • Flexible work environment.

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