Senior Site Reliability Engineer

1 day ago

Hyderabad City Taluka, Pakistan beBee Careers Full time

About the Role

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This position requires a technical expert who can drive the reliability and scalability of cloud-based systems, identify areas for improvement, and implement solutions to enhance operational efficiency and proactive monitoring.

Key Responsibilities:

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  1. Drive the reliability and scalability of cloud-based systems while identifying and implementing improvements for operational efficiency and proactive monitoring.
  2. Automation and Tool Development: Continuously seek opportunities to automate workflows, develop self-sustainable tools, and improve operational efficiency.
  3. Incident Management: Facilitate partner inquiries and production incidents, ensuring compliance with internal SLAs. Responsibilities include responding to, investigating, and mitigating customer impact.
  4. Partner with the Global Partner Integrations (GPI), consumer engineering teams, and PMO to support product launches and other initiatives.
  5. Troubleshoot production issues by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint and resolve specific problems.
  6. Identify root causes and learnings to improve operational processes.
  7. Drive innovation and produce delightful experiences for our customers.
  8. Demonstrate data-driven open-minded decision making, have an insatiable curiosity, and love to invent and innovate to solve difficult challenges.
  9. Take ownership of work and consistently deliver results in a fast-paced environment.
  10. Support hyper-care and watch party events, providing real-time operational metrics and insights.
  11. Perform health checks on critical applications and services, ensuring uptime and availability.
  12. Write complex queries and scripts, analyze datasets, and pinpoint issues efficiently.
  13. Effectively communicate with global partners and stakeholders.

Requirements

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  • Strong background in cloud computing and software development.
  • Experience with DevOps practices and tools.
  • Excellent problem-solving skills and ability to work independently.
  • Effective communication and collaboration skills.
  • Ability to work flexible shifts to provide global operational coverage.

About Us

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We are a leading technology company that offers career-defining opportunities for talented individuals to grow and succeed.

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