Head of Department Operations

5 days ago


Islamabad, Islamabad, Pakistan Effective Business Solutions Full time
Head of Operations

The Head of Operations plays a vital role in driving business growth and excellence by leading the development and implementation of strategic plans, overseeing daily operations, and developing and maintaining relationships with key stakeholders.

This is an exciting opportunity for a seasoned professional to join our team and contribute to the overall success of the organization. The successful candidate will have a proven track record of delivering results, improving processes, and fostering a culture of compliance and excellence.

Key Responsibilities
  • Develop and implement strategic plans to drive business growth and excellence.
  • Oversee the daily operations of the branch, ensuring seamless delivery of services to customers.
  • Build and maintain effective relationships with key stakeholders, including customers, vendors, and partners.
  • Identify opportunities for process improvements and implement changes to drive efficiency and effectiveness.
Requirements

Minimum Qualification: A Bachelor's degree in Commerce or related field, preferably with higher education levels.

Experience: A minimum of 10 years of experience in branch banking/banking operations, with a composition of Microfinance and commercial banking, including at least 3 years in a senior supervisory/managerial role.

  • A strong understanding of banking laws and regulations, as well as banking products and services.
  • A comprehensive knowledge of the market and competitor landscape, with a focus on the Microfinance market niche and products.
  • A deep understanding of SBP policies and related prudential regulations, as well as other statutory laws and rules.
  • An ability to analyze complex data and make informed decisions.


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