Senior Programme Manager: Elderly Care Services

Project Lead: Advancing Geriatric Excellence

The Foundation for Ageing and Inclusive Development (FAID) is a national organization dedicated to promoting inclusive development, enabling people of all ages—especially older people—to lead dignified, healthy, and secure lives. FAID will implement the project titled "AGE-CARE: Advancing Geriatric Excellence through Community-based ICOPE and NCD Integration in Khyber Pakhtunkhwa," with technical support from HelpAge International and funding from the SIDA.

This 12-month initiative aims to improve both policy and service delivery for older people by combining national-level advocacy with district-level implementation of WHO's Integrated Care for Older People (ICOPE) model, integrated with the prevention, management, and treatment of Non-Communicable Diseases (NCDs).

Key Responsibilities:

• Lead the overall implementation of the AGE-CARE project in line with the approved proposal, work plan, and donor guidelines, ensuring activities are delivered on time, within scope, and budget.
• Coordinate the review, revision, and finalization of the national Healthy Ageing Framework, including engagement with technical consultants, stakeholders, and government representatives.
• Plan, organize, and oversee three national consultation workshops, ensuring inclusive participation from all provinces, AJK, Gilgit Baltistan, and Islamabad Capital Territory.
• Supervise the district-level ICOPE pilot, including readiness assessments, coordination with health departments and facilities, and monitoring the establishment of Age-Friendly Care Corners.
• Evaluate the effectiveness of training sessions for health professionals, community facilitators, and project staff, ensuring inclusive methodologies and high-quality content.
• Oversee community screening of 1,500 older people, coordinating with field teams and facilitators to ensure comprehensive assessments and referral pathways are followed.
• Ensure the provision and documentation of 500 assistive devices, ensuring transparent selection, distribution, and follow-up of beneficiaries in coordination with mobilizers and health facilities.
• Foster awareness campaigns and advocacy activities, including the development and dissemination of short videos and IEC materials related to healthy ageing and ICOPE.
• Facilitate the planning and hosting of the national learning and dissemination event, engaging stakeholders from government, WHO, CSOs, and academia to present project findings and promote scale-up.
• Regularly review project progress through field visits, coordination meetings, and monitoring tools, identifying bottlenecks and proposing adaptive solutions.
• Ensure proper documentation and communication, including timely submission of donor reports (narrative and financial), meeting minutes, field reports, and case studies.
• Maintain close coordination with HelpAge International and WHO, providing updates, sharing lessons learned, and aligning with global frameworks and strategies for healthy ageing.
• Integrate gender, disability, and ageing inclusion principles throughout all stages of project planning, implementation, and reporting.
• Support the Monitoring, Evaluation, and Learning (MEL) agenda, including baseline, endline, case studies, reflection meetings, and generation of knowledge products.
• Identify capacity-building needs of project staff and partners, and organize relevant refresher sessions, mentoring, and exposure visits as needed.
• Contribute to donor visibility and external communication, ensuring that branding, messaging, and public communication align with SIDA and HelpAge standards.

Safeguarding Responsibilities:

• Promote and model a safe, respectful working environment.
• Prevent harm and abuse from our people, operations, and programmes to anyone that encounters our work.
• Report all safeguarding incidents they see, hear, hear about, or suspect, using our internal reporting mechanism.
• Comply with all safeguarding framework policies and practices.
• Complete mandatory training courses relating to our safeguarding policy framework and comply with HR vetting procedures.
• Reduce the risk of harm and abuse in the field.
• Involving communities in the design of programmes and complaint response mechanisms, be responsible for implementation and review.
• Attend specialist field training on safeguarding as required.
• Maintain maps of support services for survivors.
• Respond to complainants/survivors and ensure that no further harm is done, following a survivor-centred approach, using the principles of psychological first aid, and signposting to relevant local services as needed.

Required Qualifications and Experience:

• Master's degree in public health, Development Studies, or related.
• At least 5 years of relevant experience in project management.
• Familiarity with ageing, inclusion, ICOP, NCDs, or inclusive programming preferred.
• Excellent coordination, facilitation, and report-writing skills.
• Able to work in team and network with partners.
• Good computer skills.