
Customer Growth Strategist
4 days ago
**Job Description:** Become a part of our team as an AI-Powered Customer Success Manager and make a significant impact on customer retention and growth.
We're looking for someone who can utilize AI-powered strategies to create personalized customer experiences, anticipating their needs and delivering tailored solutions.
The ideal candidate has hands-on experience with GenAI tools and can leverage them to enhance customer interactions and drive growth.
Main Responsibilities:
- Create personalized customer experiences using AI-powered strategies.
- Drive customer growth by identifying upselling opportunities and refining customer success strategies.
Qualifications:
- At least 2 years of experience in customer success within the B2B software industry.
- Familiarity with GenAI tools and ability to leverage them in customer engagement.
What We Offer:
This is a full-time, remote position offering a competitive compensation package and an independent contractor agreement with Crossover.
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