Senior QA Specialist

1 day ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Senior QA Specialist

This role involves evaluating and assessing B2B sales calls, emails, and chats for quality, accuracy, and adherence to guidelines.

Responsibilities:

  • Evaluate and assess B2B sales calls for quality and accuracy.
  • Provide detailed feedback and actionable recommendations for improvements.

Email and Chat Evaluation Process:

  • Review sales-related email and chat communications for clarity and effectiveness.
  • Ensure emails and chats align with brand tone and customer engagement standards.

Inbound Lead Monitoring and Feedback:

  • Monitor inbound sales leads to ensure proper handling and response time.
  • Evaluate the quality of inbound lead engagement and provide feedback for improvement.

Coaching and Development Sessions:

  • Conduct coaching sessions based on findings from call, email, and chat evaluations.
  • Offer constructive feedback to improve performance and overall customer experience.

Account Maintenance and Compliance Oversight:

  • Perform regular account audits to ensure accurate and up-to-date information is maintained.
  • Ensure all accounts meet required standards and compliance guidelines.

Performance Audit Insights:

  • Conduct audits on marketing campaign results by analysing generated leads versus conversions.
  • Assess overall effectiveness, identify gaps, and provide detailed findings with recommendations for improvement.

Data Analysis and Reporting:

  • Monitor trends and data related to sales performance, customer behaviour, and quality metrics.
  • Use data analysis to identify areas for improvement and report on performance trends.
],

  • Senior QA and QC Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    ResponsibilitiesThe Senior QA and QC Specialist will play a critical role in ensuring the delivery of high-quality projects by implementing a robust Quality Management System. This includes developing and maintaining project-specific Quality Plans, conducting regular audits, and providing training to staff on QA/QC procedures.To succeed in this role, the...

  • Senior QA Engineer

    4 weeks ago

    Islamabad, Islamabad, Pakistan Creative Chaos Full time

    Job SummaryA Senior QA Engineer is an associate at Creative Chaos who is mainly responsible for designing and implementing tests, debugging, and defining corrective actions. They will also review system requirements and track quality assurance metrics. Senior engineers have a responsibility to mentor their juniors and build team strength through training.Job...

  • Senior QA Engineer

    1 day ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleWe are seeking a highly skilled Senior QA Engineer to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our software products.

  • Senior QA Automation Expert

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    About Us:We are a dynamic company seeking a highly skilled Senior QA Automation Expert to join our team. As a key member of our project teams, you will be responsible for developing and maintaining automated testing frameworks to meet project needs.Main Responsibilities:Develop and maintain automated testing frameworks using diverse tools such as Selenium,...

  • Senior Automation QA Engineer

    2 weeks ago

    Islamabad, Islamabad, Pakistan SOFTOO Full time

    Job Title: Senior Quality Assurance Automation EngineerLocation: Islamabad, Islāmābād, PakistanWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.Requirements:5+ years of experience in QA automation testing.Strong background in at least three testing methods: Integration testing,...

  • Senior Software Testing Specialist

    1 day ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Software Testing SpecialistWe are looking for a skilled Software Testing Specialist to join our team. As a Manual QA Engineer, you will analyze and refine functional requirements, design and review QA documentation, and perform functional and non-functional testing. You will also participate in team activities, estimate your scope for testing, and...

  • Senior QA Engineer

    6 days ago

    Islamabad, Islamabad, Pakistan weRplay Full time

    MINIMUM QUALIFICATION/EDUCATION:Bachelor's degree in computer science/software engineering or a related field and or relevant direct job experience.EXPERIENCE:Minimum 4-6+ years of experience in QA.RESPONSIBILITIES:4 - 6+ years of hands-on software quality engineering experience with a QA mindset.Experience in functional testing of iOS, Android & web...

  • Senior QA Engineer

    4 days ago

    Islamabad, Islamabad, Pakistan WRP Full time

    4 - 6+ years of hands-on software quality engineering experience with a QA mindsetExperience in functional testing of iOS, Android & web applicationsDemonstrated experience developing and executing test cases, scripts, plans, and procedures to support various development methodologies.Experience in Postman., Salesforce, Magento, Vtex, Dynamics 365Experience...

  • Middle Manual QA Engineer

    4 days ago

    Islamabad, Islamabad, Pakistan Ciklum Full time

    Join to apply for the Middle Manual QA Engineer role at CiklumJoin to apply for the Middle Manual QA Engineer role at CiklumDirect message the job poster from CiklumSenior Talent Fulfillment Specialist at Ciklum | Ex-Teradata | Experienced LinkedIn Recruiter | Expert Technical Recruiter | Hiring in Pakistan, EU…Ciklum is looking for a Middle Manual QA...

  • QA Tester and Quality Assurance Specialist

    1 day ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    QA EngineerOur ideal candidate will play a key role in ensuring the quality of our software products through manual, automation, and API testing.We are looking for an early-career QA professional to build a strong foundation in quality assurance and testing methodologies.