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Compliance and Quality Manager
20 hours ago
Position Summary:
This role is responsible for ensuring that our partner restaurants maintain high standards of food safety and quality. The Quality and Compliance Manager will conduct regular audits, provide guidance and support, and collaborate with other departments to ensure seamless communication and coordination.
Key Responsibilities:
- Conducting remote audits of restaurant facilities to ensure compliance with food safety regulations, company standards, and best practices.
- Developing and implementing comprehensive audit checklists to evaluate key areas such as food handling, preparation, storage, sanitation, and employee hygiene.
- Performing thorough inspections of restaurant kitchens, including equipment, food storage areas, and employee practices, using remote observation technologies.
- Identifying and documenting any observed non-compliances, such as improper food handling, inadequate sanitation, or violations of food safety regulations.
- Analyzing audit findings to identify trends and areas for improvement within the restaurant industry.
- Preparing clear, concise, and well-organized audit reports that accurately document findings, observations, and recommendations for corrective actions.
- Communicating audit findings and recommendations effectively to restaurant owners, managers, and staff in a clear and constructive manner.
- Providing guidance and support to restaurant personnel on implementing food safety best practices, including proper food handling techniques, sanitation procedures, and HACCP principles.
- Assisting restaurants in developing and implementing corrective action plans to address identified non-compliances.
- Monitoring and following up on the implementation of corrective actions to ensure compliance.
- Maintaining accurate records of all audits, inspections, and corrective actions.
- Collaborating with other departments within the company, such as customer support and sales, to ensure seamless communication and coordination.
- Proactively identifying and addressing potential food safety issues and emerging trends within the restaurant industry.
- Demonstrating strong communication and interpersonal skills to build rapport and effectively interact with restaurant personnel.
- Effectively resolving conflicts and addressing concerns raised by restaurant owners or staff regarding audit findings or recommendations.
- Maintaining a strong understanding of current food safety regulations and industry best practices.
- Staying updated on industry trends and best practices in food safety and quality assurance.
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