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3 days ago
We are seeking an experienced E-commerce Specialist to manage and grow our presence on online marketplaces.
Key Responsibilities:- Maintain up-to-date knowledge of marketplace trends, algorithm updates, and platform changes.
- Optimize product listings on Amazon and eBay, including titles, descriptions, images, pricing, keywords, and SEO for improved visibility and sales performance.
- Analyze account health metrics, including order defect rate, shipping performance, and customer feedback to identify areas for improvement.
- Develop and implement promotional campaigns, discounts, and advertising strategies to drive sales and growth.
- Coordinate with warehouse/fulfilment teams to ensure timely order processing and inventory accuracy.
- Efficiently resolve disputes, returns, and customer queries while maintaining a high level of customer satisfaction.
- Conduct market and competitor analysis to inform product optimization and improve sales performance.
- Ensure full compliance with Amazon & eBay policies and guidelines.
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Minimum 1 year of experience managing Amazon and/or eBay seller accounts with proven success.
- Strong knowledge of e-commerce tools, keyword research, and analytics to inform data-driven decisions.
- Proficiency in using Amazon Seller Central and eBay Seller Hub for seamless account management.
- Excellent communication skills (written and verbal) in English to effectively interact with internal stakeholders and customers.
- Strong analytical and problem-solving skills to navigate complex challenges and opportunities.
- A self-motivated and detail-oriented individual who thrives in a fast-paced environment.
- Experience with inventory management software and tools to optimize supply chain efficiency.
- Familiarity with international marketplaces to expand business reach and opportunities.
- Basic graphic editing skills to create visually appealing content and marketing materials.
This role requires a dedicated and results-driven individual who can adapt to changing priorities and demands.
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