Technical Customer Service Representative

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

Aftersales Engineers play a crucial role in ensuring customer satisfaction by providing prompt and effective support for any product-related issues.

Key responsibilities include handling technical inquiries, resolving customer complaints, and collaborating with internal teams to resolve product defects.

Required Skills and Qualifications
  1. Bachelor's degree in Engineering, Computer Science, DAE, or a related field.
  2. Strong analytical and problem-solving skills, with the ability to think critically and approach complex problems.
  3. Effective communication and interpersonal skills, with the ability to work with customers and internal stakeholders at all levels.
  4. Proficiency in Microsoft Office Suite and customer management tools.
  5. Experience working in a fast-paced, dynamic environment, with the ability to prioritize tasks and manage multiple projects simultaneously.

The successful candidate will be a motivated and proactive individual who is committed to delivering exceptional customer service and contributing to the growth and success of the organization.

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