Business Process Improvement Specialist

5 days ago


Lahore, Punjab, Pakistan ZAPTA Technologies (Pvt.) Limited Full time
Associate Business Analyst
We are seeking a detail-oriented and analytical Associate Business Analyst to join our Business Analyst team. The successful candidate will work closely with other business analysts, report directly to the team lead and department head, and contribute to performing detailed requirements analysis, documenting processes, and business process modeling.Responsibilities:
  • Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, task, and workflow analysis.
  • Create different types of software documentation including SRS, BRD, SDD, PRD, API Documentations, User Guides, Training Manuals, etc.
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Gather critical information from meetings with various stakeholders and produce useful reports.
Qualifications:
  • Bachelor's or Master's degree in SE, CS, or IT.
  • Minimum 1 year of experience as a Software Business Analyst.
  • Advanced technical skills.
  • Excellent documentation skills.
  • Hands-on expertise in Visio, Jira, Confluence, MS Office, Power BI, and other relevant tools.
  • Strong understanding of SDLC and Agile procedures to predict the development teams' needs.
  • Demonstrable expertise in agile methodology and frameworks like Scrum, Kanban, etc.
  • Strong written and verbal communication skills.
  • Proven experience in UML modeling, and the development of use case documents and other UML diagrams.
  • Excellent planning, organizational, and time management skills.


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