
Senior IT Project Lead
1 day ago
About the Role:
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- The successful candidate will be responsible for leading the end-to-end planning and implementation of Business Support Systems (BSS), ensuring timely and seamless integration with internal systems and external partner platforms.">
Key Responsibilities:
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- Manage and coordinate the entire change lifecycle, including change request analysis, prioritization, impact assessment, and implementation planning across BSS systems.">
- Drive and oversee integration efforts between BSS components and third-party platforms, including partners, vendors, and network nodes.">
- Collaborate with commercial, technical, vendor, and stakeholders to align solution architecture with business and operational goals.">
- Assess and manage risks related to BSS changes and integrations, ensuring business continuity and minimal disruption.">
- Facilitate change management and change requests with stakeholders, business users, technical domains, and ensure new developments are delivered and adopted smoothly.">
- Execute and provide clear and transparent updates on project phases, including development, SIT, UAT, deployment, and Go-Live stages.">
- Support in-house development capacity building for reporting or internal tool enhancements, ensuring they align with architectural best practices.">
- Ensure compliance with standards and governance practices in all aspects of solution delivery and platform integration.">
Eligibility Criteria:
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- Bachelor of Science in Software Engineering, Computer Science, or Information Technology. TOGAF/Agile/Scrum certification is preferred.">
Work Experience:
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- Minimum 4-6 years of relevant experience in IT planning & products Implementation stream of BSS stack.">
Required Skills:
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- Strong project management skills">
- Effective people management skills">
- Strong vendor management skills">
- Result-oriented and good time management skills">
- Strong interpersonal skills">
Job Specific Skills:
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- Strong expertise in BSS architecture and operations, particularly in CRM, OCS (Online Charging System), Settlement, Mediation, Channel Management, Order Management, Commission, and Inventory Management.">
- Proven experience in change delivery and management, including evaluating, planning, and implementing change requests across complex BSS environments.">
- Understanding of effort estimation frameworks of BSS Stack Developments and capable of defining and maintaining technical evaluation criteria for new features, integrations, and architectural upgrades within the BSS stack.">
- In-depth understanding of solution and software architecture principles, including data, application, and integration layers relevant to telecom BSS.">
- Experience in integrating BSS systems with external platforms, including partner APIs, network nodes, and third-party vendors. Strong understanding of CRM and OCS integration models, charging and rating logic, and customer lifecycle management in a telecom environment.">
- Ability to recommend and implement solutions for performance optimization, fault tolerance, and disaster recovery within the BSS ecosystem.">
- Experienced in working within matrix teams, leading cross-functional collaboration between business, technical, and vendor teams.">
- Committed to driving excellence in process efficiency, service reliability, and customer satisfaction through proactive planning and technical governance."]
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