
Supporting Healthcare Customers
3 days ago
At Tekboox, we are seeking a skilled Customer Support Specialist to provide exceptional customer service and support to our healthcare customers. The ideal candidate will have a strong understanding of insurance providers, EMR/EHR systems, and medical billing processes.
About the Role- This is an exciting opportunity for individuals who excel in communication and customer service
- The role requires providing timely and effective support to resolve customer inquiries
We are looking for someone who is passionate about delivering high-quality customer service and has excellent English communication skills. If you have a keen eye for detail and are able to analyze and resolve customer issues efficiently, this could be the perfect role for you.
Key Responsibilities:- Provide exceptional customer support to healthcare customers
- Utilize knowledge of insurance providers and their plans to resolve customer inquiries
- Familiarize yourself with electronic medical records (EMR) and electronic health records (EHR) systems
- Develop strong communication skills to effectively address customer concerns
- Analyze and resolve customer issues efficiently
The ideal candidate will have 0-2 years of experience in customer support or a related field and excellent English communication skills. We offer a full-time position in the IT Services and IT Consulting industry.
Seniority level: Entry-level employment type: Full-time Industry: IT Services and IT Consulting
About This OpportunityTekboox is a US-based IT company dedicated to delivering innovative solutions in the healthcare industry. We strive to build long-lasting relationships with our customers by providing personalized support and expertise.
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