Medical Billing Representative

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a Patient Calling Specialist to fill a key position in our team. As a Patient Calling Specialist, you will be responsible for contacting patients of an orthopedic practice with outstanding balances, explaining account details, and encouraging payment.

Key Responsibilities:

  • Contact patients with outstanding balances and provide accurate information on co-pays, deductibles, adjustments, write-offs, and insurance coverage.
  • Address patient inquiries professionally and offer solutions based on billing guidelines.
  • Use medical billing software to access and update patient records.
  • Maintain detailed call logs and collaborate with internal teams for accurate account updates.

Required Qualifications:

  1. Experience in the medical billing and revenue cycle management industry, particularly in patient interaction roles.
  2. Familiarity with billing terms like EOB, co-pays, deductibles, and insurance eligibility.
  3. Proficiency in medical billing software.
  4. Strong communication and persuasion skills in English.
  5. Problem-solving ability to handle sensitive patient concerns.
  6. Experience in orthopedic practices is a plus.


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