Compliance Officer

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time
Call Quality Auditor
Our company is seeking a Call Quality Auditor to ensure the highest level of customer satisfaction through effective call quality auditing and compliance monitoring. As a QA Executive, you will be responsible for verifying customer interactions, maintaining detailed records, and submitting reports on findings. Your expertise in telecom regulations and industry standards will help us meet our quality standards.

Responsibilities:
  1. Verifies customer interactions to ensure compliance with telecom regulations and company policies.
  2. Maintains detailed records of verified calls and submits reports on findings.
  3. Tracks compliance scores and verification accuracy rates to ensure quality standards are met.

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