Customer Relations Specialist

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

We are seeking a Customer Relations Specialist to join our team, who will be responsible for ensuring that all guests receive a personalized and high-quality service experience.

Key Responsibilities
  • Respond to guests' needs and anticipate their requirements
  • Oversee and coordinate arrivals and departures of special guests (VIPs, SAs)
  • Direct, coach, and manage the guest relations team
Requirements
  • Proven experience in hospitality
  • Adequate knowledge of personalized services principles
  • Familiarity with industry trends and guest relationship management software

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