Supply Chain Management Professional

2 days ago


Lahore, Punjab, Pakistan Trella Full time
The Role of a Control Tower Specialist

In this role, you will be the primary point of contact for shippers and carriers, ensuring timely communication and resolving any issues that may arise. Your primary responsibility will be to own the interface with shippers and carriers, coordinating job orders and managing load execution.

  • Owning the interface with shippers and serving as their main point of contact during the load cycle
  • Owning the interface with carriers and serving as their main point of contact during the load cycle
  • Assisting commercial and fulfillment teams in achieving business targets and KPIs by maintaining tight follow-up with all load touch points

You will need to clearly understand individual accounts' needs to meet client service quality expectations. This includes receiving job orders from clients, revising them to ensure necessary data is obtained, and creating successful job orders on the loadboard.



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