Process Optimization Specialist

1 day ago


Karachi, Sindh, Pakistan TalentPop App Full time

The ideal candidate will possess 1 year of experience in creating Automations and Lead Generation, strong organizational, communication, and problem-solving skills, ability to multitask on multiple projects with attention to detail, comfort in collaborating with multiple departments, proficiency with HubSpot Workflows and Zapier preferred, and interpersonal, technically savvy, and solution-driven skills.

About the Role

As an Automation Expert, you will be responsible for gaining a deep understanding of Recruitment, Sales, and Customer Success processes, collaborating with department heads to comprehend processes and SOPs, mastering Automation tools (HubSpot Workflows, Zapier), documenting Automations per department meticulously, developing and updating SOPs for Customer Success and Recruitment, providing administrative/onboarding support with Operations, and optimizing and suggesting modifications to existing processes.

Key Responsibilities
  1. Gaining a deep understanding of Recruitment, Sales, and Customer Success processes
  2. Mastery of Automation tools (HubSpot Workflows, Zapier)
  3. Documenting Automations per department meticulously
  4. Developing and updating SOPs for Customer Success and Recruitment
  5. Providing administrative/onboarding support with Operations
  6. Optimizing and suggesting modifications to existing processes
Benefits
  • $5USD/hr with annual increases
  • Performance and recognition bonuses
  • HMO and dental insurance
  • Paid time-offs
  • Year-end bonuses
  • Plus more


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