Management Team Leader

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Role

The Regional Manager will be responsible for overseeing the delivery of exceptional service to clients. The ideal candidate will have a proven track record of success in operations management and excellent communication skills.

Main Responsibilities:
  • Oversee client services operations to meet SLAs.
  • Supervise staff to ensure efficient resource allocation and timely issue resolution.
  • Monitor KPMs and take corrective actions to maintain and improve performance benchmarks.
Requirements
  1. Education: Bachelor's degree in Business Administration (MBA) or equivalent.
  2. Experience: 3-4 years of experience in Operations Management.
  3. Skills: Proven expertise in planning, organizing, leading, executing, controlling, and improving operations. Strong customer orientation and computer proficiency with MIS knowledge.


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