Flight Sales Consultant

4 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Travel Sales Specialist Job Description

We are seeking a Travel Sales Specialist to join our team and contribute to our continued success.

This role will involve assisting customers in finding the best flight deals for their travel needs, offering expert advice, excellent service, and tailored solutions to ensure our customers have a seamless and enjoyable booking experience.

Key Responsibilities:
  • Engage with customers via phone, email, and other communication channels to understand their travel requirements and preferences.
  • Provide personalized flight options, itineraries, and travel advice based on customer needs, budget constraints, and destination interests.
  • Offer promotional deals and special packages to entice customers and encourage them to book with us.
  • Stay up-to-date with the latest airline offers, travel trends, and industry developments to ensure accurate and relevant information for customers.
  • Handle booking inquiries, process payments, and issue tickets efficiently and accurately.
  • Follow up with customers post-booking to confirm details, provide additional assistance, and address any concerns.
  • Build and maintain strong customer relationships to encourage repeat business and positive word-of-mouth referrals.
  • Collaborate closely with the sales team and other departments to achieve company sales targets and overall objectives.

Requirements:

  • Proven experience in a sales or customer service role, preferably within the travel industry.
  • Outstanding communication skills with a strong command of the English language, both written and verbal.
  • Excellent interpersonal skills and the ability to connect with customers to understand their needs.
  • In-depth knowledge of travel destinations, airline routes, and current trends in the travel industry.
  • Familiarity with reservation systems and booking platforms.
  • Strong computer literacy and proficiency in Microsoft Office applications.
  • Attention to detail and accuracy in handling booking inquiries, payments, and ticketing processes.
  • Ability to work under pressure and meet sales targets while maintaining a positive attitude.
  • Flexibility to work on a rotating schedule, including weekends and holidays, to accommodate customer demands.
  • A passion for travel and a genuine desire to assist customers in creating unforgettable travel experiences.

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