
Online Community Engagement Specialist
4 days ago
We are seeking a skilled Social Media Community Manager to join our team. As a Social Media Community Manager, you will be responsible for building and nurturing online communities, analyzing social media performance, and collaborating with cross-functional teams.
Main Duties:- Build and maintain strong relationships with online communities through engaging content and timely responses.
- Analyze social media performance using various analytics tools and generate reports on key metrics.
- Collaborate with the marketing team to develop and implement social media campaigns that align with overall marketing objectives.
- Develop and execute crisis management strategies to address and mitigate negative sentiment or brand reputation issues.
- Bachelor's degree in Marketing, Communications, or related field.
- Proven experience of 0-1 years in social media management or community management.
- Strong written and verbal communication skills, with the ability to engage and interact effectively with online communities.
- Proficiency in social media analytics tools and platforms.
- Crisis management skills and the ability to remain calm and composed under pressure.
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