
Cloud Infrastructure Specialist
16 hours ago
Job Overview
We are seeking a highly skilled AWS Cloud Engineer to join our team. As an AWS Cloud Engineer with Level 2 Support responsibilities, you will play a crucial role in deploying, managing, and supporting cloud-based solutions for our clients. Your primary focus will be on AWS technologies, ensuring optimal cloud infrastructure setup, performance monitoring, and initial problem resolution.
Main Responsibilities:
- Design and Implement Cloud Solutions: Design, implement, and maintain AWS cloud solutions to meet client requirements.
- Provide Technical Support: Provide Level 2 technical support to clients, including incident management, basic troubleshooting, and problem resolution related to AWS cloud services.
- Monitor and Maintain Cloud Environments: Monitor cloud environments to ensure optimal performance, security, and cost-efficiency. Respond to alerts and incidents as the first line of defense.
- Collaborate with Teams: Collaborate with engineering and support teams to escalate unresolved issues, share insights, and implement best practices for cloud management.
- Document Cloud Architectures: Assist in the development and maintenance of documentation for cloud architectures, deployment procedures, and support guidelines.
- Optimize Resource Utilization: Conduct regular reviews of cloud resource utilization and recommend adjustments to improve efficiency and reduce costs.
- After-Hours Support: Participate in the MSP's on-call rotation for after-hours support and incident response.
- Stay Up-to-Date: Keep abreast of the latest AWS features, technologies, and best practices to advise and implement solutions that enhance client infrastructure.
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