
Technical Support Specialist
7 days ago
Programmers Force is a pioneering software company exceling in the realm of Artificial Intelligence and Machine Learning since 2016. Founded by visionary entrepreneurs, our organization has been leading operations in software development, data science, DevOps, system architecture, big data processing, and blockchain-based applications development. We take pride in our diverse workforce comprised of talented individuals from top institutions worldwide.
Job DescriptionAs a Product Support Engineer, you play a pivotal role in resolving customer queries, ensuring product usability, and facilitating seamless integration. Your responsibilities encompass troubleshooting, client engagement, API/SDK integration, testing, record-keeping, data analysis, and collaborative efforts to enhance system requirements.
Key Responsibilities:- Provide expert technical support, guiding customers through equipment and software troubleshooting.
- Conduct productive technical meetings with clients, comprehending their needs, and proposing tailored solutions.
- Assist in API and SDK integration to optimize product functionality and performance.
- Conduct comprehensive product functionality testing, reporting discrepancies, and suggesting areas for improvement.
- Maintain meticulous records of customer interactions, issues, and resolutions in a systematic manner.
- Analyze data to discern trends, recurring issues, and opportunities for improving products and services.
- Collaborate cross-functionally to contribute to the enhancement of company system requirements.
- Assist in developing and documenting work procedures to streamline technical support processes.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
1 hour ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....
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Technical Support Specialist
5 days ago
Lahore, Punjab, Pakistan TechSea Full timeJob Description:TechSea is a rapidly growing SaaS-based IT and career services company with operations in Pakistan and the United States. We deliver exceptional solutions to customers and are seeking passionate individuals to join us as we expand.The Customer Support Specialist will serve as the primary point of contact for our customers, handling inquiries,...
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IT Technical Specialist
2 days ago
Lahore, Punjab, Pakistan Edge Full timeAbout the RoleWe are seeking a skilled and customer-focused IT Specialist to join our global team at Edge. This individual will be responsible for providing technical support, configuring laptops before assigning them to new associates, managing equipment returns, and utilizing ticketing software such as JIRA, Salesforce, or ServiceNow.This role requires a...
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Technical Support Specialist
2 days ago
Lahore, Punjab, Pakistan podium Full timeJob TitleCustomer Support RepresentativeAbout UsPodium is a cutting-edge technology company dedicated to empowering local businesses with innovative solutions. We believe in fostering a culture that values exceptional talent and operates with integrity.Job SummaryWe are looking for a talented Customer Support Representative to join our team in Lahore,...
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Technical Support Specialist
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Lahore, Punjab, Pakistan Nivoda Full timeKey ResponsibilitiesInternational Supplier Support: Providing timely and efficient support to international suppliers through various channels, including email and phone.Issue Resolution: Troubleshooting and resolving technical issues related to our platform and inventory management systems.Query Handling: Addressing and resolving supplier queries in a...
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Technical Support Specialist
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Lahore, Punjab, Pakistan TXT Solutions Pvt. Ltd. Full timeJob Overview: TXT Solutions Pvt. Ltd. is a renowned provider of professional services, seeking an exceptional Technical Support Engineer to join its esteemed team.The RoleThis unique opportunity allows a talented individual to deliver top-notch support for international clients.As an intern, you will have the chance to gain valuable experience and transition...