Account Manager

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time
Key Responsibilities
  • Customer Onboarding: Guide new customers through the onboarding process, ensuring they are successfully set up and educated on our platform's features and capabilities.
  • Relationship Management: Establish and maintain strong, trust-based relationships with customers, becoming a trusted advisor.
  • Customer Health Monitoring: Proactively monitor the health of customer accounts, using data and feedback to identify areas for improvement or risks to retention.
  • Issue Resolution: Address customer inquiries, concerns, and issues in a timely manner, working cross-functionally with support, product, and engineering teams when necessary.

The ideal candidate will have a strong problem-solving mindset, excellent organizational and multitasking skills, and a focus on details.



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