Online Learning Platform Sales Manager
2 days ago
We are seeking a highly skilled and motivated individual to lead our sales efforts for an online learning platform based in Pakistan.
The ideal candidate will be responsible for managing leads, engaging with potential customers, coordinating with teams, collecting fees, and ensuring smooth customer relationships.
- Lead Management
- Handle and track incoming leads from various platforms.
- Respond promptly to inquiries within 1 hour to maximize conversion chances.
- Categorize leads based on their needs and maintain an updated record of all leads.
- Engage with potential customers to explain our programs and unique value proposition.
- Guide parents and students through the enrollment process, including answering questions about courses, schedules, and our approach to education.
- Follow up with leads after free trials to encourage enrollment and collect feedback.
- Work closely with teachers to schedule trial classes and finalize student placements.
- Collaborate with the marketing team to align lead generation efforts and provide feedback on campaign performance.
- Ensure smooth communication between parents, students, and teachers.
- Ensure timely collection of student fees and provide payment reminders when needed.
- Maintain daily reports on leads and closed enrollments.
- Actively engage with parents in groups to address concerns, answer questions, and provide updates on student progress.
- Resolve any customer inquiries or complaints efficiently and professionally.
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