
Leading Restaurant Operations Specialist
6 days ago
We are seeking an experienced Restaurant Area Manager to oversee the daily operations of our restaurants, ensuring exceptional customer service, high-quality products, and efficient restaurant management.
- The ideal candidate will have a proven track record in managing front-of-house and back-of-house operations, delivering high standards, and maintaining customer satisfaction.
- Responsibilities include responding promptly to customer complaints, conducting staff meetings and training, appraising personnel performance, and contributing to HR development.
- The successful candidate will also be responsible for estimating consumption, forecasting sales, maintaining inventory, and promoting products and brand image through Local Store Marketing (LSM).
- Maintaining compliance with sanitation and safety practices, as well as nurturing a positive working environment, are also key responsibilities.
Requirements:
- A minimum of 3-5 years of experience as a Restaurant Manager, preferably in a franchised unit, with demonstrated career experience in customer service management.
- Possess extensive knowledge of food and multiple cuisines, familiarity with local market demographics and eating habits, and proficiency in English.
- Computer literacy and a good understanding of restaurant management software are essential, as well as strong leadership, motivational, and people skills.
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