Customer Liaison Specialist

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description:
A key role in our organization is to act as a liaison between our customers and clients. This involves providing assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other queries.

Main Responsibilities:
  • Interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services.
  • Collaborating and building relationships with customers to strengthen service competitiveness.
  • Communicating timely back to customers, tracking and resolving any issues regarding the service.
  • Contributing to customer development roles.
  • Ensuring a positive customer experience leading to good quality assurance scores.

Job Requirements:
  • O Levels or Matric qualification or above.
  • Age limit: 18-45 years.
  • Excellent command over English with good American or neutral accent.
  • Proficiency in MS Office, particularly MS Excel.
  • Flexibility and adaptability.
  • Customer-centric attitude.
  • Emotional intelligence and critical thinking.
  • Self-motivated, assertive, and responsive.


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