
Receptionist Job Description
5 days ago
Receptionist Job Description
The Receptionist is the first point of contact for patients and visitors, making it an essential role in delivering exceptional customer service and creating a positive impression of our organization.
Key Responsibilities:
- Front Desk Operations: Manage front desk operations, including answering phone calls, greeting patients and visitors, and directing them to the appropriate department or staff member.
- Administrative Support: Provide administrative support to staff members, including data entry, filing, and other duties as assigned.
- Communication: Maintain effective communication with patients, visitors, and staff members, using clear and concise language.
- Cash Handling: Process payments and handle cash transactions accurately and efficiently.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with patients, visitors, and staff members.
- Organizational Skills: Demonstrate strong organizational skills to prioritize tasks, manage time, and maintain accurate records.
- Computer Skills: Proficient in Microsoft Office and other software applications relevant to the role.
- Previous Experience: Previous experience in a healthcare setting is preferred but not required.
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