Client Account Specialist

6 days ago


Islamabad, Islamabad, Pakistan beBeeClientAccount Full time 800,000 - 1,000,000
Customer Account Specialist

The primary responsibility of this role is to ensure accurate and timely billing for new and existing customers. As a key point of contact, the customer account specialist will manage onboarding processes, resolve billing-related issues, and gather customized billing requirements.

Key Responsibilities:
  • Initial setup and billing requirements for new and existing customers
  • Preparing and issuing invoices with accurate billing information
  • Maintaining and managing customer accounts, including updating billing information and resolving discrepancies
  • Analyzing billing data to identify trends and prepare reports
  • Collaborating with sales, order management, billing/collections, customer success, tax, enterprise systems, and other departments
Required Skills:
  • Strong analytical skills to analyze billing data and troubleshoot issues
  • Excellent communication skills to interact with customers and internal teams
  • High level of attention to detail to ensure accuracy in billing information and invoices
  • Proficiency in billing software and accounting systems
  • Knowledge of billing principles and regulations
  • Superior customer service skills to provide excellent support to customers
  • Independent self-starter and adaptable in a fast-paced environment
Benefits:
  • Opportunity to work with a diverse and inclusive team
  • Chance to develop strong analytical and communication skills
  • Competitive compensation package
  • Comprehensive benefits package


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