Financial Services Operations Lead

3 days ago


Lahore, Punjab, Pakistan Allied Bank Limited Full time
Associate Manager Collection & Recovery - Digital Banking Group

Role Summary:

This role involves overseeing the development and implementation of strategies to enhance collection and recovery processes for digital lending products.

Responsibilities:

  • Develop and implement effective strategies to optimize collection and recovery processes.
  • Analyse customer behaviour and payment patterns to identify potential risks.

Collaboration and Communication:

  • Build strong relationships with internal stakeholders to address customer inquiries and resolve disputes.
  • Work closely with external partners to maximize recoveries and minimize losses.

Leadership and Development:

  • Provide guidance and support to team members to enhance their skills and knowledge.

Essential Requirements:

  • Experience in collections, recovery, or risk management in the financial services industry.
  • Strong analytical skills and data interpretation abilities.
  • Familiarity with regulatory requirements and industry trends.
  • Able to work independently and manage multiple projects.
  • Proficient in MS Office.


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