Deputy Compliance Officer – Regulatory Affairs

3 days ago


Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time
About the Role

This Deputy Manager – Compliance position is a critical role within Sui Southern Gas Company Limited, requiring a high level of expertise in regulatory affairs and compliance. The ideal candidate will have a proven track record of ensuring compliance with regulatory requirements, analyzing complex data, and preparing detailed reports.

Key Accountabilities
  • Review and analyze financial impact complaints on a regional basis, incorporating comments from concerned departments to prepare case files.
  • Evaluate Passing Unregistered Gas (PUG) complaints and take necessary actions according to standard rules and regulations.
  • Analyze gas theft claims, obtaining relevant documents to ensure compliance with OGRA-approved procedures.
  • Analyze and gather evidence to justify billings and prepare responses for OGRA.
  • Compile monthly MIS reports on OGRA.
  • Attend hearings alongside DGM-RA regarding Consumer Complaints at OGRA offices.
  • Assist senior management in documenting responses to OGRA-related queries and complaints under complaint resolution regulations procedures.
  • C coordinate sensitive and escalated complaints, briefing senior managers when appropriate.
  • Provide timely status updates to complainants, respondents, and senior management/board as needed during ongoing case resolution processes.
Skills and Qualifications

To be considered for this role, you will need to possess excellent analytical skills, strong communication abilities, and the ability to work effectively in a team environment. A strong understanding of regulatory requirements and compliance procedures is also essential.



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