Technology Operations Specialist

24 hours ago

Faisalabad City Tehsil, Pakistan beBeeProfessional Full time $90,000 - $120,000

Motive is a cutting-edge platform empowering operations teams with innovative tools, making their work safer, more productive and profitable. Our technology provides complete visibility and control, significantly reducing manual workloads by automating and simplifying tasks.

We serve a diverse range of industries including transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail and the public sector.

  • You will oversee the systems and tools powering our Global Post-Sales Organization, including Amazon Connect, Salesforce, Slack and other advanced technologies.
  • Learn about the business needs of the post-sales organization and utilize your expertise in technology to design efficient processes and automation.
  • Participate in evaluating and selecting technology tools used by the post-sales teams.

We're seeking an experienced professional to drive a state-of-the-art agent experience rooted in Salesforce and its supporting ecosystem.

Key Responsibilities:
  • Design effective tool configurations
  • Evaluate and select technology tools
  • Support management team objectives
  • Triage day-to-day issues efficiently
Requirements:
  • Minimum 3 years of experience in technology operations or similar fields
  • In-depth understanding of Salesforce and its surrounding ecosystem
  • Strong project management skills
  • Effective communication and collaboration

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