
Business Operations Coordinator
5 days ago
Tadbir is seeking a highly skilled Business Administrator to join our team. As a key member, you will be responsible for managing leads, driving sales, and coordinating with various teams to ensure the smooth operation of our online math learning platform.
Key Responsibilities:- Lead Management:
- Respond to incoming leads from social media, email, and other platforms within 1 hour to maximize conversion chances.
- Update records of all leads, ensuring timely follow-up actions.
- Explain our programs and unique value proposition to potential customers.
- Guide parents and students through the enrollment process, addressing questions about courses, schedules, and fees.
- Follow up with leads after free trials to encourage enrollment and collect feedback.
- Work closely with teachers to schedule trial classes and finalize student placements.
- Collaborate with the marketing team to align lead generation efforts and provide feedback on campaign performance.
- Ensure smooth communication between parents, students, and teachers.
- Collect student fees in a timely manner and provide payment reminders when necessary.
- Maintain daily reports on leads and closed enrollments.
- Engage actively with parents in WhatsApp groups to address concerns, answer questions, and provide updates on student progress.
- Resolve customer inquiries or complaints efficiently and professionally.
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