
Chief Digital Transformation Officer
6 hours ago
Job Title: Chief Digital Transformation Officer
About the RoleWe are seeking a visionary leader to spearhead our digital transformation strategy across mobile, web, and customer interfaces.
This is a high-impact leadership role focused on driving innovation in digital banking experiences through intuitive design, modern technology, and seamless user journeys.
Main Responsibilities- Develop and execute a comprehensive digital channels strategy across mobile apps, web platforms, and emerging digital touchpoints.
- Lead the design, development, and continuous improvement of customer-facing digital platforms.
- Oversee a large cross-functional team comprising software engineers, QA, UX/UI designers, and Scrum teams in an agile environment.
- Collaborate with product, technology, marketing, and customer experience teams to ensure digital offerings align with customer expectations and business objectives.
- Drive digital innovation by integrating new technologies and customer journey enhancements that improve engagement, acquisition, and retention.
- Ensure high standards of security, performance, scalability, and compliance across all digital channels.
- Utilize data and analytics to optimize digital channel performance and drive continuous improvement.
Key Skills and Qualifications:
A proven track record of leading digital transformation initiatives
Strong understanding of digital channels and customer experiences
Excellent leadership and collaboration skills
Ability to drive innovation and adoption of new technologies
Benefits:
A dynamic and innovative work environment
Opportunities for professional growth and development
Collaborative and diverse team culture
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