
Service Operations Head
1 day ago
Post-Sales Service Manager Job Description: The primary responsibility of this role is to manage the post-sales service team nationwide.
Main Responsibilities:
- Servicing Operations: Manage daily operations of the technical service team, ensuring compliance with various standards and protocols.
- Project Delivery: Oversee project delivery, product handling, and consistency of operations.
- Training Programs: Develop and conduct customer service training programs and in-house training programs.
- Department Budget: Plan and manage department budget and oversee service procedures.
Qualifications:
- Education: Bachelor's degree in Biomedical or Electronics required.
- Experience: Minimum 5 years of experience in a similar role with excellent management skills.
- Personal Qualities: Analytical, efficient, detail-oriented, computer literate, and technically adept.
- Communication Skills: Excellent communication and presentation skills.
- Learning Ability: Strong learning ability.
- Industry Knowledge: Familiarity with local competitors and hospitals network and their working environment.
About the Company: We operate in the IT sector in Islamabad, Pakistan.
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