Service Delivery Specialist

1 day ago


Saddar Town, Pakistan Jagah Online Full time

Job Title: Service Delivery Specialist

About the Role

We are seeking a highly skilled Service Delivery Specialist to join our team at Jagah Online. As a key member of our customer support department, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.

Key Responsibilities:

  • Provide customized, highest quality customer support.
  • Manage massive volumes of inbound and outbound calls in a timely manner.
  • Responsible for needs assessments, performance reviews and cost/benefit analyses.
  • Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues.
  • Monitoring random calls to improve quality, minimize errors and track operative performance.

Requirements:

  • A minimum of 7-8 years of experience in a similar role.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with CRM systems and practices.
  • Excellent problem-solving and analytical skills.

Our Values

Jagah Online values its employees and strives to create a positive and supportive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Saddar Town, Pakistan Softech Microsystems Full time

    Job OverviewSoftech Microsystems is seeking a Service Delivery Manager to join our customer support team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of satisfaction.You will be responsible for managing customer relationships and identifying...


  • Saddar Town, Pakistan Teknika Corporation of Pakistan Full time

    About This RoleAt Teknika Corporation of Pakistan, we are committed to delivering exceptional customer experiences that drive long-term relationships and loyalty.This position plays a critical part in achieving this goal by providing top-notch customer support and assistance.Possible roles vary widely, and job titles in customer services management include...

  • Delivery Manager

    1 week ago


    Saddar Town, Pakistan Rocket Internet GmbH Full time

    Job ResponsibilitiesBeing proficient in our order management system - making sure that orders are received and exported to our delivery partner system through constant checking of order status.Maintaining diligence for any anomalies and ensuring our delivery partner receives all orders into their systems for outbound processing.Ensure all items are picked,...


  • Saddar Town, Pakistan Uffaq Technologies Full time

    Directory Services/ PKI Specialist Uffaq Technologies, Pakistan Responsibilities:Strong concepts related to design of directory services and/or PKI.Understanding of directory designing with respect to users, resources, and policies.Understanding of Cryptography and Certificates.Implementation experience of directory service or PKI in a production...


  • Saddar Town, Pakistan Sindh Cities Improvement Program Full time

    Master Degree in Environmental EngineeringJob Title: Municipal Services Specialist (Solid Waste Management)Job Posted On: Apr 29, 2013Last Date to Apply: May 10, 2013Location: Information Technology and Services - Karachi, PakistanJob ResponsibilitiesReview all program documents; assist the SCIP to prepare documents and implement the Program.Assist in...


  • Saddar Town, Pakistan Al-Awwal Managment Consultancy Full time

    Grocery Procurement Specialist Al-Awwal Management Consultancy, Pakistan 3 years relevant experience, preferably in grocery procurement in the HOTEL / CATERING / HOSPITALITY industry. Responsibilities include procurement management, ensuring product quality, sourcing, timely delivery, and ensuring the implementation of policies and procedures.Job...


  • Saddar Town, Pakistan HS Enterprises Full time

    Job Description: Telecom Sales Specialist (Remote)Location: KarachiJob Description:We are seeking a proactive and results-driven Telecom Sales Specialist to join our team. The ideal candidate will have a proven track record of success in selling telecom services to US-based clients, particularly focusing on internet offerings. The Telecom Sales Specialist...


  • Saddar Town, Pakistan Ark Global Full time

    Required Call Center Agent for Spectrum Sales and Billing:Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the...


  • Saddar Town, Pakistan Rocket Internet Full time

    Job DescriptionWe are seeking a highly skilled Procurement Specialist to join our team at Rocket Internet. This role involves managing relationships with vendors, identifying new business opportunities, and staying up-to-date with market trends.Key Responsibilities:Manage vendor relationships to ensure timely and efficient product deliveryIdentify and pursue...


  • Saddar Town, Pakistan Pioneer HR Consultant Full time

    Job Summary: To efficiently operate the account. Ensure timely delivery on all aspects from artwork to billings, leading to timely flow of meetings and work.PRIMARY RESPONSIBILITYInitialing workPreparation of timetable to ensure work comes forward on timePlanning meetings and presentations, preparing and circulating agendaEnsuring all records are kept and...


  • Saddar Town, Pakistan OMS Full time

    Lead Generation SpecialistWe are looking for a highly motivated and organized individual to join our team as a Lead Generation Specialist. In this role, you will be responsible for contacting potential clients via telephone to determine their interest in our products and services.The successful candidate will have excellent communication skills, be able to...


  • Saddar Town, Pakistan Teknika Corporation of Pakistan Full time

    Job DescriptionWe are seeking an experienced Customer Service Officer to join our team at Teknika Corporation of Pakistan.Responsibilities include:Developing a customer service policy that aligns with business objectives;Managing a team of customer services staff to ensure seamless delivery of customer support;Handling face-to-face enquiries from customers...


  • Saddar Town, Pakistan Centric Technologies Full time

    WiMAX Network SpecialistWe are seeking a highly skilled WiMAX Network Specialist to join our team at Centric Technologies in Pakistan. As a key member of our engineering team, you will be responsible for deploying and supporting WiMAX services to ensure seamless customer experience.Main Responsibilities:Deployment and maintenance of WiMAX networksProviding...

  • Network Plus Support

    2 weeks ago


    Saddar Town, Pakistan Tec Education Foundation Full time

    Calling Professional having good command in the following areas:Network TheoryNetwork Communications MethodsNetwork Media and HardwareNetwork ImplementationsNetworking ModelsTCP/IP Addressing and Data DeliveryTCP/IP ServicesLAN InfrastructureWAN InfrastructureRemote NetworkingSystem SecurityNetwork SecurityNetwork Security Threats and AttacksNetwork...


  • Saddar Town, Pakistan The Forum Full time

    About the JobThe Forum is looking for a skilled Facilities Maintenance Specialist to oversee the day-to-day maintenance of our facilities.Key Responsibilities:Ensure the smooth operation of electrical, mechanical, and civil systems in the building.Identify and address potential issues before they become major problems.Collaborate with other departments to...


  • Saddar Town, Pakistan Hoora Pharma Full time

    Application And Sales Specialist Hoora Pharma, Pakistan Qualifications: Ph.D, M.Phil or minimum M.Sc. in Chemistry or Molecular Biology. At least 5 years of experience in a Pathology Lab.Job SpecificationResponsibilities: Responsible for sales and marketing of the world's leading diagnostic company Siemens Healthcare Diagnostic Ltd.Location: Information...


  • Saddar Town, Pakistan Walldorf Group Full time

    Role SummaryWe seek an experienced Graphic Designer to join our team at the Walldorf Group, responsible for creating engaging visual content.Main ResponsibilitiesConceptualize and develop design solutions that meet client needs.Manage multiple projects simultaneously, prioritizing tasks and deadlines.Stay current with industry trends, applying knowledge to...

  • Event Specialist

    1 week ago


    Saddar Town, Pakistan Water Security Co. Pvt. Ltd. Full time

    Event Specialist Water Security Co. Pvt. Ltd., Pakistan UNIQUE, one-time opportunity to have your own continuous income source. We help and train to sharpen your entrepreneur skills. We guide you to manage events/parties, identify and satisfy customers. We provide support and facilities to develop and sustain your business efforts. You should have energy and...


  • Saddar Town, Pakistan Itsec Limited Full time

    Directory Submission Specialist Itsec Limited, Pakistan The ideal candidate will be responsible for:Submitting websites in pre-defined directoriesSearching for directoriesAdding new directories on a regular basisJob Specification- 1 year experience in a similar position- Minimum 12 years of education- Excellent communication skills, both oral and written, in...


  • Saddar Town, Pakistan Uparrow Pvt Ltd. Full time

    Functional Documentation Specialist Uparrow Pvt Ltd., Pakistan • Work under the supervision of Relationship Management.• Responsible for functional documentation of software products.• Assist in arranging training sessions for the teams.• Write and communicate the training material for the software product.• Generate release notes for software...