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Customer Service Associate

2 weeks ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

The ideal candidate will possess excellent English communication skills, both spoken and written, and prior experience in a customer service or call center role would be advantageous.

About the Role:

This Travel Industry Support Specialist position requires someone who can effectively manage customer interactions, resolve concerns, and maintain accurate records.

  • Provide accurate information about travel packages, bookings, and services.
  • Ensure seamless customer experiences through efficient communication.
  • Stay abreast of industry trends and developments.
Responsibilities:
  • Develop and implement effective solutions to customer complaints.
  • Collaborate with colleagues to achieve shared goals.
  • Maintain high levels of productivity in a dynamic work environment.
Requirements:
  • Superior interpersonal and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and deadlines.
What We Offer:
  • A competitive salary package.
  • A supportive and professional work environment.
  • Ongoing training and development opportunities.