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IT System Manager
10 hours ago
Job Overview
We are seeking a skilled IT professional to manage and maintain our organization's IT infrastructure. The ideal candidate will ensure the smooth operation of IT systems, provide technical support to employees, and contribute to the strategic development of the company's IT capabilities.
Key Responsibilities
- Manage and maintain servers, networks, and operating systems to ensure optimal performance and uptime.
- Maintain, configure, and optimize server systems (Windows Server 2003–2019) and client systems (Windows XP–10).
- Administer and maintain Active Directory, DNS, DHCP, failover clustering, and high-availability virtual machines.
- Manage firewalls, including Fortinet, Sophos, Barracuda, Mikrotik, and Unifi Security Gateway.
- Oversee virtualization technologies such as VMware, Hyper-V, and Citrix Xen.
- Monitor and maintain server hardware (Dell PowerEdge, Fujitsu, HP Proliant).
- Design, implement, and maintain multisite networks, including site-to-site VPNs and Layer-2 connectivity.
- Ensure robust security with firewall configuration and network monitoring.
- Oversee IP telephony systems (Grandstream, GoIP, Yeastar) and access control systems.
- Manage VLANs, Wi-Fi systems, and IP surveillance setups (CCTV)
- Plan and execute large-scale IT infrastructure projects, including BOQ preparation, vendor coordination, and budget management.
- Successfully deliver multisite IT setups, including routers, switches, IP telephony, CCTV, and access control systems within defined timelines and budgets.
- Document project scope, timelines, and outcomes to ensure compliance with organizational standards.
- Lead and mentor IT teams to deliver excellent service and achieve operational goals.
- Resolve escalated network, server, and user issues, ensuring minimal downtime.
- Oversee data backup and recovery operations, maintaining system security.
- Configure, monitor, and troubleshoot LAN/WAN, firewalls, routers, and switches.
- Provide technical support to employees, resolving hardware, software, and network issues promptly.
- Implement and maintain cybersecurity protocols, firewalls, and antivirus systems to protect the organization's data and IT infrastructure.
- Install, update, and manage software applications, ensuring compliance with licensing agreements.
- Ensure regular data backups and implement recovery procedures to minimize downtime during incidents.
- Develop and enforce IT policies, procedures, and best practices to maintain system integrity and security.
- Liaise with IT vendors and service providers for hardware/software procurement and maintenance.
- Monitor system performance and generate reports to identify areas for improvement.
- Conduct IT training sessions for staff to improve IT literacy and adherence to best practices.
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