
Sales Support Specialist
5 days ago
Job Summary
We are looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences.
Main Responsibilities:- Provide prompt and effective responses to customer inquiries and complaints.
- Maintain accurate records of customer interactions, including issues raised and resolutions implemented.
- Collaborate with internal teams to resolve complex customer issues.
- Develop a deep understanding of products and services to address customer queries effectively.
- Evaluate and improve customer service processes to ensure seamless delivery of services.
- Bachelor's degree in a related field or equivalent work experience.
- Excellent communication skills, with the ability to articulate complex information clearly.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Previous experience in customer-facing roles is highly desirable.
- Able to work in a fast-paced environment, managing multiple priorities and deadlines.
This role offers opportunities for professional development, flexible working arrangements, and a comprehensive rewards package.
The ideal candidate will thrive in a dynamic and inclusive work environment that promotes employee growth and well-being.
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Customer Service Sales Representative
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