Client Experience Specialist

6 days ago


Lahore, Punjab, Pakistan Diem Technologies Incorporated Full time
Role Summary:

This role involves providing exceptional customer service and support to our clients. As a Customer Support Executive, you will be responsible for responding to customer inquiries, identifying customer needs, and providing solutions to resolve technical issues.

You will also be expected to share your knowledge and expertise with other team members, inform customers about new features and functionalities, and follow up with customers to ensure their issues are resolved.

In addition to these responsibilities, you will gather customer feedback and share it with our Product, Sales and Marketing teams, and assist in training junior Customer Support Representatives.



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