Technical Service Delivery Expert

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

This role requires a highly motivated and organized individual who can effectively communicate technical information to both technical and non-technical stakeholders. As an IT Support Specialist, you will be responsible for delivering exceptional customer service, managing cloud infrastructure, and identifying opportunities to improve process efficiency.

Key Responsibilities:
  • End-User Support
  • Provide responsive technical support for hardware, software, and network-related issues.
  • Deliver timely assistance to end-users and internal teams, ensuring minimal downtime.
  • Monitoring and Security (15%)
  • Implement alerts and monitoring tools to proactively detect and resolve infrastructure issues.
  • Enforce security policies across Azure and endpoint devices.

You will work closely with our IT team to ensure seamless integration of IT systems and services, leveraging your expertise in cloud computing and IT service management to drive business growth and innovation.



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