CRM Manager

2 days ago

Faisalabad City Tehsil, Pakistan beBeeData Full time $60,000 - $80,000

Job Title: CRM Specialist

About Our Company:

We excel in IT Recruitment, Training, and Services. With over two decades of expertise, we connect top talent with global opportunities in the digital technology sector.

Our teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector.

Key Responsibilities:

  • Configure and manage Microsoft Dynamics 365 CRM, including workflows, customizations, dashboards, and reporting.
  • Analyze business processes and recommend improvements using CRM automation, integration, and customization.
  • Provide technical support, troubleshooting, and training for CRM users.
  • Maintain data integrity, accuracy, and security by implementing best practices in CRM data governance.
  • Enhance CRM functionality using PowerApps, Power Automate, and custom scripts in collaboration with developers.
  • Integrate Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.
  • Generate insightful reports and dashboards to support business decision-making.

Requirements:

  • Education: Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.
  • Experience: 2 years of hands-on experience with Microsoft Dynamics 365 CRM.
  • Soft Skills:
    • Strong analytical and problem-solving skills.
    • Excellent communication and stakeholder management abilities.
    • Ability to work independently and collaborate with cross-functional teams.

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