Support Operations Specialist

17 hours ago

Karachi, Sindh, Pakistan beBeeSupport Full time
Job Overview:

The role of a Customer Support Specialist involves handling client communications, conducting research and supporting daily operations.

This position requires exceptional communication skills, strong analytical thinking, and proficiency in Microsoft Office applications.

Key Responsibilities:
  • Communicate effectively with clients and internal teams via email, phone, and other channels
  • Conduct thorough research, investigations, and data analysis to support team objectives
  • Prepare and manage documents using Microsoft Office (Word, Excel, Outlook, PDF)
  • Perform arithmetic and data-related tasks with accuracy and attention to detail
  • Apply critical and analytical thinking to problem-solving and decision-making
  • Maintain attendance dependability and uphold professionalism at all times
  • Assist in special projects and provide cross-functional support when required
Requirements:
  • Bachelor's degree in Business, Finance, or related field
  • 1-4 years of experience in a relevant role
  • Excellent written and verbal communication skills
  • Fluent, confident, energetic, and professional demeanor
  • Proficiency with Microsoft Office (Word, Excel, Outlook, PDF)
  • Strong research, active listening, and investigative abilities
  • Analytical mindset with good arithmetic skills
  • Dependable and consistent in attendance and performance
What We Offer:
  • A competitive salary package
  • Medical insurance benefits
  • A provident fund for retirement planning
  • Free transportation service

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