Client Acquisition and Retention Expert

12 hours ago


Lahore, Punjab, Pakistan Eastgate Industries Pvt Ltd Full time

Role Summary:

We are seeking an International Business Expansion Specialist to join our team at Eastgate Industries Pvt Ltd. This role involves developing and executing strategies to expand our global client base and drive revenue growth.

Responsibilities:

  • Collaborate with operational teams to ensure seamless client onboarding and service delivery.
  • Design and execute sales strategies to achieve revenue targets and expand the client base.
  • Conduct market research to identify potential opportunities and emerging trends in the international market.
  • Build and maintain strong relationships with clients to foster long-term partnerships.
  • Develop and implement plans to improve customer satisfaction and retention.

Requirements:

  • Bachelor's degree in Business Administration or related field (Required)
  • At least 5 years of experience in business development, with a proven track record of securing high-value international clients.
  • 3+ years of experience working in international markets or BPO industries, with expertise in international client acquisition.
  • Proficient in CRM tools and sales software, with a strong understanding of global business processes.
  • Able to design and execute sales strategies, plan and implement sales targets, and analyze market trends.
  • Familiarity with analytical skills and reporting expertise, as well as experience achieving or exceeding sales targets.
  • Effective handling of escalations, market research, and competitor analysis skills.

Location: Lahore

Job Type: Full-time

Education:

  • Bachelor's degree (Required)

Experience:

  • BPO: 3 years (Required)
  • International BPO: 3 years (Required)

Work Location: In person



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